Nooks System Requirements and Audio Recommendations

Last updated: February 5, 2026

To get the most out of Nooks.ai—whether you're making calls, coaching, or prospecting—it’s important to have the right setup. Below are the minimum and recommended system specs to ensure a smooth experience.



✅ Minimum System Requirements

Component

Specification

Processor

Intel i5 (10th Gen or later) or Apple M1/M2

RAM

8 GB RAM

Storage

SSD with at least 256 GB

Operating System

macOS 12+ or Windows 10/11

Browser

Latest version of Google Chrome (preferred) or Edge

Internet Speed

50 Mbps download / 50 Mbps upload

Audio Setup

Wired headset with microphone (see details below)

Camera

HD webcam (optional; useful for coaching & collaboration)



🌟 Recommended System Specs (for Best Performance)

Component

Specification

Processor

Intel i7/i9 or Apple M2 Pro/M3

RAM

16 GB RAM

Storage

512 GB SSD or higher

Operating System

Latest macOS or Windows 11

Browser

Google Chrome (latest version)

Internet Speed

100 Mbps download / 100 Mbps upload or higher

Audio Setup

High-quality wired USB headset for optimal clarity



🎧 Audio Device Best Practices

Clear and consistent audio is essential for Nooks.ai to accurately transcribe calls, generate summaries, and deliver coaching insights. Follow these recommendations to ensure the best performance:

🔌 Recommended Setup

  • Use a wired headset with a microphone (preferably USB) for the most stable and clear audio.

  • Avoid Bluetooth or wireless earbuds (like AirPods), which can:

    • Introduce audio lag or latency

    • Produce poor microphone quality

    • Randomly disconnect, especially during long or multi-app usage sessions

🛠 Troubleshooting Audio Issues

If you're experiencing audio problems (e.g., poor mic quality, no sound, or dropped input), try the following steps:

  1. Check your system's default audio devices:

    • On macOS: Go to System Settings > Sound and confirm the correct input/output devices are selected.

    • On Windows: Go to Settings > System > Sound and check your input/output devices.

  2. Verify browser permissions (especially in Chrome):

    • Visit chrome://settings/content/microphone and .../camera

    • Make sure the correct devices are selected and that app.nooks.ai is allowed to use them.

  3. Close other applications that might be using your mic or audio (Zoom, Teams, Discord, etc.), as they can sometimes take exclusive control of your audio devices.

  4. Refresh your browser or restart your machine after plugging in a new headset to ensure it's detected correctly.

  5. Test your microphone and output:

    • Use online audio test tools (such as this Twilio test) or your system settings to ensure your mic is capturing sound and your speakers/headset are working properly.

  6. Disable Bluetooth temporarily if using a wired headset—some systems will prioritize wireless connections unless manually changed.

  7. Disable Chrome's automatic volume adjustment if experiencing audio dropouts or volume fluctuations:

    • Navigate to chrome://flags/ in your browser

    • Search for "webrtc"

    • Find and disable the setting "Allow WebRTC to adjust the input volume"

    • Restart Chrome for the change to take effect



🛠 Troubleshooting Tips

Experiencing slowness or audio issues? Try the following:

  • If Nooks shows "in a call" when you're not actually calling: Make a one-off call to yourself, end the call, then perform a hard refresh using Ctrl + Shift + R (Windows/Linux) or Cmd + Shift + R (Mac)

  • Restart your device and router

  • Close other bandwidth-heavy apps (Zoom, YouTube, large downloads)

  • Use a wired Ethernet connection if Wi-Fi is unstable

  • Make sure hardware acceleration is enabled in your browser (especially Chrome)



Need help reviewing your setup? Reach out to your team lead or contact Support for assistance.